Media & Advertising Communication

Close more campaigns.
Never lose a client to a missed follow-up.

WOCOM365 helps advertising agencies, publishers, broadcasters, OTT platforms and DOOH media owners capture campaign enquiries instantly, automate creative approvals, renewal reminders and booking confirmations, and keep clients informed at every stage of the campaign โ€” over Voice, WhatsApp, SMS, RCS and AI โ€” from first brief to post-campaign report.

CRM & traffic system ready Multi-campaign scale API-first
Why Media & Advertising Teams Choose WOCOM365

Communication built for the way campaigns actually get booked, approved and delivered

Media and advertising is a business of deadlines โ€” the moment a brand compares your agency's rate card against three others, the moment a creative needs sign-off before a print deadline, the moment a campaign goes live and a client wants proof of performance. Each of these moments is won or lost in minutes, not days, and that is exactly why generic helpdesk tools and shared inboxes struggle here. Clients reach out from a landing page, a phone call, a WhatsApp message, an email thread and a walk-in meeting, often for the same campaign, and expect a consistent, immediate response regardless of which channel they picked.

WOCOM365 is built to bring all of that together for advertising agencies, publishers, media houses, broadcasters, OTT platforms and outdoor & DOOH media owners. Instead of managing briefs, approvals, bookings, renewals and post-campaign reporting across disconnected tools, your sales, creative and client servicing teams work from one connected view โ€” with automated confirmations, reminders and updates running quietly in the background over Voice, WhatsApp, SMS, RCS and AI, so every client feels looked after from the first brief to the report they receive after the campaign closes.

100M+
Voice connections monthly
100M+
Messages delivered monthly
98.05%
Platform uptime
100+
Enterprise customers
The Challenge

Media and advertising move fast. Most communication tools don't.

Briefs land from landing pages, referrals, pitches and renewals all at once โ€” and every minute of delay costs a booking.

Slow brief response

Website and landing-page enquiries sit unattended while advertisers book with a faster-responding agency or media house instead.

Missed calls, missed bookings

Sales and client servicing teams can't always answer during pitch or renewal windows โ€” calls go to voicemail and advertisers rarely call back.

Scattered across channels

Calls, WhatsApp, email and shared folders live in different tools, so no one has a full picture of a client's campaign journey.

How WOCOM365 Helps

Built for every stage of the campaign journey

From the first brief to the report after the campaign closes, WOCOM365 keeps every conversation moving and every client informed.

Instant Enquiry & Lead Routing

Enquiries from your website, landing pages and ad campaigns are routed to the right sales executive via IVR and click-to-call, in seconds โ€” not hours, so no advertiser is left waiting on hold.

Creative Approvals on WhatsApp

Share creatives, rate cards, booking confirmations and invoices directly in a client's WhatsApp, with delivery and read receipts for full visibility on sign-off status.

Automated Renewal & Payment Reminders

Contract renewal alerts, artwork submission deadlines and payment due notifications go out automatically over SMS, WhatsApp and voice, cutting missed deadlines and lapsed bookings.

AI Voicebot for Rate Card & Slot Queries

Let an AI voicebot answer common questions on ad slot availability, rate cards and campaign status, and qualify enquiries before handing off to a human sales executive.

Post-Campaign Reporting & Feedback

Trigger performance reports, renewal offers and personalised follow-ups over SMS and RCS once a campaign closes, turning one-off bookings into repeat business.

Campaign Tracking with Virtual Numbers

Assign a virtual number per publication, slot or campaign to see exactly which listing, ad or partner is driving enquiries and bookings.

Who It's For

Purpose-built for every corner of media and advertising

Whether you run a single boutique agency or a nationwide network of media properties, WOCOM365 adapts to how your business actually pitches, books and delivers.

Advertising Agencies

Client pitch calls, WhatsApp creative approvals, booking confirmations and CRM-linked campaign updates across single or multi-branch agencies.

Publishers & Media Houses

Ad space enquiries, rate card sharing, deadline alerts and payment reminders for print, digital and multi-edition properties.

Broadcasters & OTT Platforms

High-volume enquiry routing, automated confirmations and subscriber or advertiser support across thousands of daily conversations.

Outdoor & DOOH Media Owners

Site availability alerts, mounting and takedown notifications and client support updates delivered the moment they matter.

The Platform

Every channel a client prefers, in one place

WOCOM365 brings Voice, Messaging and AI together for media and advertising teams serving clients across brands, properties and time zones.

Voice

Cloud call centre, IVR, virtual numbers and click-to-call widgets for your website, media kit and landing pages, so every brief reaches a live sales executive quickly regardless of time of day.

Messaging

WhatsApp Business API, SMS and RCS for confirmations, creative approvals, deadline prompts and post-campaign reports that clients actually read and act on.

AI

Voicebots, chatbots and conversation analytics that support advertisers and viewers around the clock, across languages and time zones.

Case Studies

Faster response, more confirmed bookings

A few of the ways media and advertising teams are using WOCOM365 to move clients from brief to a booked, delivered campaign.

Advertising ยท Full-Service Agency A multi-branch agency cut brief response time from hours to under a minute +

Website and landing-page enquiries were routed automatically to the nearest available sales executive, with an instant WhatsApp confirmation and creative timeline sent the moment a booking was made.

โ†‘
Campaigns confirmed same-day
โ†“
Enquiry drop-off rate
1
Unified client record view
Media ยท Publisher & OTT A regional publisher unified calls, WhatsApp and email into one view +

Sales staff across branches stopped juggling personal phones and shared inboxes โ€” every conversation, on every channel, now shows up against the same client record, from first brief through to renewal.

โ†‘
Sales response speed
โ†“
Duplicate follow-ups
100+
Branches onboarded
Media ยท Broadcaster Automated renewal reminders and post-campaign reports reduced client churn +

Renewal reminders, deadline prompts and post-campaign report delivery now go out automatically over SMS and WhatsApp, keeping thousands of advertisers informed without manual outreach from client servicing staff.

โ†“
Lapsed renewal rate
โ†‘
Repeat booking rate
24/7
Automated updates
Customers

What media and advertising teams say

FAQ

Frequently asked questions

How does WOCOM365 help media and advertising businesses capture campaign leads faster?

WOCOM365 routes enquiries from your website, landing pages and ad campaigns straight to available sales executives via click-to-call and IVR, and triggers an instant WhatsApp or SMS response so no campaign brief is lost to a slower-responding competitor.

Can clients receive creative approvals and campaign updates over WhatsApp?

Yes. WOCOM365's WhatsApp Business API lets you share creatives, rate cards, booking confirmations, invoices and campaign performance updates directly in a client's WhatsApp chat, with delivery and read receipts.

Does WOCOM365 support automated renewal and payment reminders?

Yes. You can automate contract renewal reminders, artwork submission deadlines, telecast or publish-date alerts and payment due notifications over Voice, SMS and WhatsApp, triggered automatically from your CRM or booking system.

Can WOCOM365 integrate with media CRM, booking and traffic systems?

Yes. WOCOM365 integrates with CRMs such as Salesforce and Zoho, and with ad booking, traffic and subscriber management systems so lead, client and conversation data stays in sync across every channel.

Does WOCOM365 offer AI voicebots for client and viewer queries?

Yes. AI voicebots and chatbots can answer common questions on ad slot availability, rate cards and campaign status, qualify enquiries, and hand off to a human sales executive for booking or negotiation.

Can WOCOM365 handle post-campaign reporting and client feedback?

Yes. WOCOM365 can automate post-campaign report delivery and performance summaries over SMS and WhatsApp, and trigger client feedback and renewal-interest requests once a campaign ends, helping you win repeat business.

Ready to close more campaigns?

Talk to a WOCOM365 media & advertising specialist and see the platform configured for your agency, publication or network.