WhatsApp. SMS. RCS.
One connected inbox.
WOCOM365 Messaging brings WhatsApp Business API, Transactional SMS, Promotional SMS and RCS together in one platform — so every customer conversation, notification and campaign runs through the same reliable, compliant infrastructure.
Four channels, doing the work of one connected conversation
Most businesses end up running WhatsApp, SMS and RCS as three separate tools with three separate contact lists, three delivery reports, and no shared history of what's already been said to a customer. WOCOM365 Messaging brings them together instead — one platform, one set of contact lists, and one conversation timeline per customer regardless of which channel they replied on.
Underneath that, every message — a WhatsApp reply, an RCS rich card, an OTP, a promotional offer — travels across the same globally distributed, direct-to-carrier network with intelligent routing built to keep delivery fast and reliable, backed by a 99.95% uptime SLA.
And because messaging touches real customer data, the platform is built around Privacy Shield and GDPR-aligned practices, along with India-specific compliance like DLT registration and DND scrubbing, so growth in message volume never means growth in compliance risk.
Four messaging channels, each earning its place
Use one, or run all four together — every channel shares the same contacts, compliance layer and reporting.
WhatsApp API
Send order updates and reminders, run two-way conversational support, and sell through WhatsApp commerce — all in the app your customers already have open, with a verified green tick.
Explore WhatsApp API →
RCS
Verified branding, rich cards, carousels and read receipts, delivered straight into the default messaging app already on every Android phone — with automatic SMS fallback for guaranteed reach.
Explore RCS →
Transactional SMS
OTPs, order confirmations and account alerts delivered on a dedicated high-priority route — DLT-compliant, DND-exempt for consented transactions, with redundant carrier routing.
Explore Transactional SMS →
Promotional SMS
Run offers, launches and re-engagement campaigns at scale — automatically DND-compliant, TRAI time-window aware, with audience segmentation and click tracking built in.
Explore Promotional SMS →One integration, every messaging channel behind it
Connect once, and add channels as you need them without a separate onboarding each time.
Connect your systems
Integrate WOCOM365 with your CRM, order system or app via API, once.
Choose your channels
Turn on WhatsApp, RCS, transactional or promotional SMS, individually or together.
Messages route automatically
Compliance, fallback and delivery routing are handled per channel, without manual checks.
Track it all in one place
Delivery, replies and campaign performance appear on one unified dashboard.
Messaging infrastructure built to be depended on
A globally distributed, direct-to-carrier network with intelligent routing keeps delivery fast and reliable, backed by a 99.95% uptime SLA and Privacy Shield / GDPR-aligned data handling.
Security
Customer data protected at every layer of the platform.
Reliability
99.95% uptime SLA across the direct-to-carrier network.
Compliance
Privacy Shield, GDPR, DLT and DND handled by design.
Scalability
Built to handle enterprise message volume, from day one.
Anywhere a message needs to reach a customer, reliably
From an OTP to a festive offer, messaging is the connective tissue behind most customer-facing workflows.
BFSI
E-Commerce
Healthcare
Real Estate
Logistics
Works with the tools your team already uses
Every message across every channel syncs into your CRM alongside Voice and AI, for one connected customer view.
- Unified conversation timeline in your CRM
- Campaign triggers from CRM or order events
- API & webhook support for custom stacks
What businesses say
"Thanks to WOCOM365's RCS and voice broadcast tools, we've seen a 3x increase in engagement. The campaigns look rich and interactive — customers actually respond!"
"We needed tailored WhatsApp campaigns for our seasonal promotions. WOCOM365 lets us segment audiences, schedule messages, and track engagement — all in one dashboard."
I’ve had a good experience with Wocom365 for promotional SMS services. The platform is easy to use, delivery is reliable, and it makes it convenient to reach customers with promotional campaigns. The service is useful for businesses looking to communicate offers, updates, and marketing messages quickly. Overall, a convenient and effective SMS marketing solution.
Frequently asked questions
Which messaging channel should I use — WhatsApp, SMS or RCS?
It depends on the message and the audience. SMS reaches every phone with no app required, WhatsApp offers the richest two-way conversation experience where adoption is high, and RCS upgrades SMS with rich media inside the phone's native messaging app. Most businesses run a mix, with SMS as a guaranteed-reach fallback.
Can I manage WhatsApp, SMS and RCS from one dashboard?
Yes. WOCOM365 unifies WhatsApp Business API, Transactional SMS, Promotional SMS and RCS in a single platform, so campaigns, contact lists, delivery reports and conversation history live in one place instead of across separate tools.
What is the difference between transactional and promotional SMS?
Transactional SMS carries service-related information like OTPs and order updates, is exempt from DND for active-relationship customers, and sends on a high-priority route. Promotional SMS carries marketing content and can only reach non-DND or opted-in numbers within TRAI's permitted sending window.
How reliable is message delivery on WOCOM365?
WOCOM365 routes messages across a globally distributed, direct-to-carrier network with intelligent routing for optimal delivery rates and minimal latency, backed by a 99.95% uptime SLA.
Is WOCOM365 messaging compliant with data privacy regulations?
Yes. WOCOM365 maintains Privacy Shield and GDPR-aligned data handling practices, alongside India-specific compliance such as DLT registration and DND scrubbing for SMS.
Can messaging campaigns integrate with my CRM?
Yes. WOCOM365 is API-first and integrates with CRMs such as Salesforce and Zoho, so messages, replies and campaign outcomes sync automatically with your existing customer records.
Ready to bring every messaging channel into one place?
Talk to a WOCOM365 specialist and find the right mix of WhatsApp, SMS and RCS for your business.