Automobile Communication

Close more test drives.
Never lose a buyer to a missed call.

WOCOM365 helps automobile dealerships, service centres and OEMs capture enquiries instantly, automate test-drive and service reminders, and keep customers informed over Voice, WhatsApp, SMS, RCS and AI — from first enquiry to service renewal.

DMS & CRM ready Multi-showroom scale API-first
100M+
Voice connections monthly
100M+
Messages delivered monthly
98.05%
Platform uptime
100+
Enterprise customers
The Challenge

Automobile sales move fast. Most communication tools don't.

Leads come in from a dozen portals at once — and every minute of delay costs a test drive.

Slow first response in automobile dealership lead management

Slow first response

Portal leads sit in a spreadsheet while buyers move on to the next dealership.

Missed calls causing missed automobile dealership opportunities

Missed calls, missed deals

Sales executives can't always answer — enquiries go straight to voicemail and stay there.

Scattered communication channels for automobile dealerships

Scattered across channels

Calls, WhatsApp, SMS and portal chats live in different tools with no shared history.

How WOCOM365 Helps

Built for every stage of the automobile buying journey

From the first enquiry to the next service visit, WOCOM365 keeps every conversation moving.

Instant Lead Routing

Enquiries from portals, ads and your website are routed to the nearest showroom via IVR and click-to-call, in seconds — not hours.

Quotations & Brochures on WhatsApp

Send on-road price breakdowns, brochures and finance offers straight into a buyer's WhatsApp, with delivery and read receipts.

Automated Test-Drive & Service Reminders

Confirmations and reminders for test drives, service due dates and pickup/drop go out automatically over SMS, WhatsApp and voice.

AI Voicebot for FAQs

Let an AI voicebot answer common questions on variants, pricing and service status, and qualify buyers before handoff.

Job-Card & Delivery Updates

Keep customers informed with service job-card status, cost estimates and vehicle delivery updates over SMS and RCS.

Campaign Tracking with Virtual Numbers

Assign a virtual number per showroom or campaign to see exactly which listing or ad is driving enquiries.

The Platform

Every channel a buyer prefers, in one place

WOCOM365 brings Voice, Messaging and AI together for automobile dealerships and service teams selling across showrooms and cities.

Voice

Cloud call centre, IVR, virtual numbers and click-to-call widgets for your showroom and service pages.

Messaging

WhatsApp Business API, SMS and RCS for quotations, service reminders and delivery updates.

AI

Voicebots, chatbots and conversation analytics that qualify buyers around the clock.

Case Studies

Faster lead follow-up, more test drives closed

A few of the ways automobile teams are using WOCOM365 to move buyers from enquiry to delivery.

Automobile · Dealership A multi-showroom dealer group cut lead response time from hours to under a minute +

Portal enquiries were routed automatically to the nearest available sales executive, with an instant WhatsApp quotation sent the moment a call connected.

↑
Test drives scheduled
↓
No-show rate
1
Unified conversation view
Automobile · Service Network A multi-city service network unified calls, WhatsApp and job-card updates into one view +

Service advisors across cities stopped juggling personal phones and shared inboxes — every conversation, on every channel, now shows up against the same customer record.

↑
Advisor response speed
↓
Duplicate follow-ups
100+
Service centres onboarded
Automobile · OEM Automated service reminders reduced inbound support calls for a national OEM +

Service due alerts, warranty updates and recall notices now go out automatically over SMS and RCS, keeping thousands of owners informed without manual outreach.

↓
Inbound support calls
↑
On-time service bookings
24/7
Automated updates
Customers

What automobile teams say

FAQ

Frequently asked questions

How does WOCOM365 help automobile dealerships capture leads faster?

WOCOM365 routes enquiries from auto portals, ads and your website straight to available sales executives via click-to-call and IVR, and triggers an instant WhatsApp or SMS response so no lead goes cold while waiting for a callback.

Can I send quotations and brochures over WhatsApp?

Yes. WOCOM365's WhatsApp Business API lets you share quotations, brochures, on-road price breakdowns and invoices directly in a customer's WhatsApp chat, with delivery and read receipts.

Does WOCOM365 support automated test-drive and service reminders?

Yes. You can automate test-drive confirmations, service due reminders and pickup/drop updates over Voice, SMS and WhatsApp, and trigger post-service follow-ups automatically based on job-card status.

Can WOCOM365 integrate with dealership CRMs and DMS platforms?

Yes. WOCOM365 integrates with CRMs such as Salesforce and Zoho, and with dealer management systems and auto marketplaces including CarDekho, CarWale and IndiaMART, so lead and conversation data stays in sync.

Does WOCOM365 offer AI voicebots for automobile enquiries?

Yes. AI voicebots and chatbots can answer common queries on variants, pricing and service status, qualify buyers, and hand off to a human agent for test-drive scheduling or negotiation.

Ready to close more test drives?

Talk to a WOCOM365 automobile specialist and see the platform configured for your showrooms and service centres.