Customer Engagement Solutions for Sales, Service & Collections
Wocom365's trusted technology stack enables businesses like yours to connect with customers anywhere seamlessly
Customer-Centric Culture
Well-Designed Touchpoints
Consistent Quality
Customer Satisfaction
WoCom365 - Top of the line Product Stack
Discover bold solutions to your toughest obstacles in customer experience with our CX Products.
Voice Products
Enable an intelligent voice-first solution that functions as a unified omnichannel customer experience platform to meet all your requirements. Wocom365 has range of voice products perfectly aligned for you.
Messaging Products
Integrate a powerful and affordable messaging API to send and receive data securely. Wocom365 provides automated and personalised messaging at scale.
AI & Innovations
Empower Your Communication Strategies through our AI-enabled platform. Wocom365 enables an advanced AI-based solution that lets you listen, analyze and act proactively.
Voice Products
Cloud Call Center
Ensure a seamless customer experience with minimal investment to streamline complex business communication on a robust Cloud Call Center Solution.
Virtual Number
A virtual number are not associated with a telephone line. It is a cloud-based and used by businesses for routing customer calls to their preferred agents.
IVR
Interactive Voice Response (IVR) lets businesses automate customer interactions in both inbound and outbound calls via pre-recorded voice messages.
Number Masking
Number Masking is an advanced data protection measure established to ensure the business maintains privacy of the agent and the caller’s personal details.
Missed Call
A missed call solution aids businesses to call back their customers who gave missed calls on their business numbers. The call is processed via auto-dialer.
Toll-Free Number
Your customers can reach out to you for free on your 1800 business toll free number. Ensure seamless interaction between the agents and customers.
Automated Calling
Automated calling solution is a process that enables recorded voice interaction with the caller without human intervention. Enables automated outbound call blasts.
Click to Call
Click-to-Call solution is a real-time-based calling widget that can be configured on a website/mobile app for customers to reach a business to get connected instantly.
True Caller
Truecaller Verified Business Caller ID experience aids businesses to manifest themselves as a verified caller by letting their users know who is calling them.
Messaging Products
Promotional SMS
Promotional SMS is used by businesses to send marketing and advertising SMSs to the prospects. This engage your target audience with sales & marketing notifications.
Transactional SMS
Transactional SMSs is an automated service used by a business to notify customers with responses to the actions that the customers have initiated, viz – Online booking
WhatsApp API
WhatsApp API lets enterprises communicate with their customers on WhatsApp to drive engagement. With 2 billion active users, no business should ignore WhatsApp.
AI & Innovations - Products
Innovative connectivity and customer engagement solutions through our AI-enabled platform
A platform especially designed for today’s fast paced customer acquisition, retention and engagement ecosystem – offering seamless CX solutions
Speech Analytics
Text to Speech
