Every call, routed right — every time.
Cloud call center, virtual numbers, IVR, number masking and more — one voice stack that scales from a two-person helpline to an enterprise contact center.
Nine ways to own the call
Every voice product on WOCOM365 is API-first, cloud-native and built to plug into the rest of your stack — voice, messaging and AI included.
Cloud Contact Center
A full contact-center suite in the cloud — agent desktop, queues, call recording and live monitoring, no hardware required.
Learn moreVirtual Number
Local, mobile and toll-free virtual numbers across geographies, so your business is reachable wherever your customers are.
Learn moreInteractive Voice Response
Drag-and-drop IVR flows that route callers to the right team, department or self-service option, day or night.
Learn moreNumber Masking
Connect customers and agents, riders and drivers, without exposing either party's real phone number.
Learn moreMissed Call Service
Turn a missed call into a lead — trigger an instant SMS, callback or automated workflow the moment the phone rings.
Learn moreToll-Free Numbers
Give customers a free way to reach you and build trust with a memorable, brand-owned toll-free number.
Learn moreAutomated Outbound Calling
Broadcast voice messages, reminders and alerts to thousands of numbers at once, with real-time delivery reports.
Learn more Voice BroadcastClick-to-Call
Let website and app visitors connect to your team with a single tap — no dialing, no waiting, no drop-off.
Learn moreCaller Identification
See who's calling before you pick up — CLI data that helps agents personalize every conversation from second one.
Learn moreBuilt for scale, wired for reliability
99.95% Uptime
Redundant carrier routes keep calls connecting even when one path fails.
Built to Scale
From ten calls a day to ten thousand an hour, without re-architecting anything.
API-First
Every voice product is a REST API and a set of webhooks, ready for your developers.
Real-Time Analytics
Call logs, recordings and dashboards that turn every conversation into a data point.
One voice stack, every industry
BFSI
Secure IVR for OTPs & collections
Healthcare
Appointment reminders by call
Real Estate
Masked calls between agents & leads
Education
Missed-call admissions capture
IT & ITES
Click-to-call support widgets
Common questions about voice
Can I keep my existing business number?
Yes — most numbers can be ported onto WOCOM365 without any downtime for callers.
Do I need any hardware?
No. Every voice product runs entirely in the cloud, accessible from browser, app or API.
Can calls be recorded automatically?
Call recording can be switched on for any number or queue, with searchable storage.
Is there a setup fee?
Most voice products can be activated same-day with no upfront setup cost — talk to sales for your plan.
Ready to put your voice channel on autopilot?
Talk to our team and get your first virtual number and IVR flow live this week.