Develop Straightforward and Inventive Solutions for the IT and ITes sector
Customized comprehensive communication solutions with automated call flows for the IT & ITes industry
Security and Compliance
Scalability
Cost-Effectiveness
All in One Communication Freedom for the IT & ITes sector with
Wocom365 Resilient Cloud Call Center Solutions
Why Wocom365?
Wocom365’s Cloud call center solutions offer IT and ITeS companies cost savings and scalability. Eliminating expensive hardware, they provide flexible, pay-as-you-go pricing and easy global expansion. Remote work capabilities ensure business continuity and access to a diverse talent pool, enhancing operational flexibility and efficiency.
Additionally, these solutions improve customer experience with seamless CRM integration, efficient call routing, and omnichannel support. Real-time analytics enable performance monitoring and data-driven decisions. With robust security, regulatory compliance, automatic updates, and built-in redundancy, cloud call centers ensure data protection, reduced maintenance burdens, and minimal downtime.
Enabling IT and ITeS Companies
with an all-in-one communication platform
Cloud Communication Solution for IT & ITeS Industry
Sales and Lead Generation
Simplify sales and lead generation with Cloud Contact Center, Lead Management, and Missed Call Solutions, boosting sales through a targeted approach tailored to your needs.
Track Marketing ROI
Integrate a unified multi-channel platform to track and monitor, linking Missed Call Solutions and Virtual Business Numbers to your online and offline marketing campaigns.
Remote Working
Empowering efficiency with smart remote work Cloud Communication Technology and Video Platform, making your team available to customers anytime, anywhere.
Security & Compliance
Secure your customers’ journey with Call Masking and Speech Analytics on a reliable, automated cloud-based engagement platform customized to your business needs.
Logistics & Delivery
Equip your team with a smart platform to update customers via their preferred communication channel, such as configuring multi-level IVR, helping them track every order in real-time.
Customer Support
Implement a customer-centric solution to earn trust by delivering refined experiences and collecting feedback via Chatbots/Voicebots, Automated Calls, and SMS, utilizing Speech Analytics.
Wocom365 Cloud Call Center Solution Features
Multi-channel Platform
One platform for all communication channels
CRM Integration
Integrates with all leading CRMs
Secure & Reliable
Enabling enterprise-grade security for businesses
Scalable
Expand your business at ease on a smart technology platform without any limitations
Customization
Customized solutions with quick deployment on cloud
24x7 Support
Always available for 24×7 support to serve businesses better
Top reasons why businesses choose WoCom365
Proven Quality and Scale
Our globally distributed direct-to-carrier network and intelligent routing guarantee optimal SMS delivery rates and minimal latency for your messages.
Enterprise Grade Platform
Designed for maximum availability and unrivaled reliability, backed by a 99.95% uptime SLA. With Privacy Shield and GDPR compliance, we ensure businesses rely on us for top-tier data privacy and security.
A Team That Truly Cares about Your Success
Benefit from our round-the-clock premium support and consultative customer success team, delivering tailored technical guidance and industry expertise precisely when you require it.
Lower Cost of Ownership
Start saving with discounted pricing right from the beginning, thanks to our straightforward usage-based pricing model where you only pay for what you use. Plus, unlock additional discounts as you scale up with committed usage.