Keep Faculty, Staff & Students connected from any device, anywhere. Automate and manage high call volumes efficiently.
Improve call experience while maintaining regulatory compliance and enhancing overall ROI
Omnichannel Support
24/7 Availability
Secure & Reliable
Seamless CX for the Training & Education sector with
Wocom365 Resilient Communication Solutions
Why Wocom365?
Wocom365’s cloud call centers for the training and education sector provide scalability, remote access, and omnichannel support, allowing seamless communication through various channels. Integration with Learning Management Systems (LMS) enables personalized student support, while advanced analytics offer insights into interactions and common issues. Automated call routing and Interactive Voice Response (IVR) systems enhance efficiency and self-service.
Our solutions stack offers robust security measures to protect sensitive data & ensures compliance with educational regulations. Automated reminders and collaboration tools streamline processes, enhance communication, and improve overall operational efficiency in educational institutions.
Manage Omnichannel Interactions Effortlessly with
Cloud Contact Center Solution for Chat, Voice and Email
Cloud Communication Solution for Training & Education Industry
Sales and Lead Generation
Simplify your sales and lead generation with Cloud Contact Center, Lead Management, and Missed Call Solutions. Boost sales with a targeted approach tailored to your specific needs.
Remote Working
Enhance efficiency with smart remote work Cloud Communication Technology and a Video Platform, ensuring you are available to your customers anytime, anywhere.
Security & Compliance
Ensure customer security with Call Masking and Speech Analytics on a dependable, automated Cloud-based engagement platform tailored to your business requirements.
Exceptional CX
Deliver exceptional customer experiences and gain trust with a customer-centric solution. Utilize Video Platform, Speech Analytics, Chatbots/Voicebots, Automated Calls, and SMS for feedback collection.
Integration
Seamless integration with other business systems and applications facilitates a unified customer experience and operational efficiency.
Track Marketing ROI
Integrate a unified multi-channel platform to track and monitor your marketing campaigns by linking Missed Call Solutions and Virtual Business Numbers to both online and offline efforts.
Wocom365 Cloud Call Center Solution Features
Multi-channel Platform
One platform for all communication channels
CRM Integration
Integrates with all leading CRMs
Secure & Reliable
Enabling enterprise-grade security for businesses
Scalable
Expand your business at ease on a smart technology platform without any limitations
Customization
Customized solutions with quick deployment on cloud
24x7 Support
Always available for 24×7 support to serve businesses better
Top reasons why businesses choose WoCom365
Proven Quality and Scale
Our globally distributed direct-to-carrier network and intelligent routing guarantee optimal SMS delivery rates and minimal latency for your messages.
Enterprise Grade Platform
Designed for maximum availability and unrivaled reliability, backed by a 99.95% uptime SLA. With Privacy Shield and GDPR compliance, we ensure businesses rely on us for top-tier data privacy and security.
A Team That Truly Cares about Your Success
Benefit from our round-the-clock premium support and consultative customer success team, delivering tailored technical guidance and industry expertise precisely when you require it.
Lower Cost of Ownership
Start saving with discounted pricing right from the beginning, thanks to our straightforward usage-based pricing model where you only pay for what you use. Plus, unlock additional discounts as you scale up with committed usage.