Bridging Gaps with a Click!
Click-to-Call emphasize the ease and speed of using the service, making it attractive to potential users.
The click-to-call service is a real-time calling widget that can be integrated into a website or mobile app, enabling customers to instantly connect with a business.
Instant Callback
Automated Call Routing
24/7 Availability
WoCom365s Click-to-Call Service
Provides instant, seamless communication between businesses & customers.
Click to Call Service
A click-to-call service is a real-time communication tool that allows customers to instantly connect with a business by clicking a button or link on a website or mobile app. This service enables customers to submit their phone number and receive a call back from the business within seconds, facilitating immediate and direct interaction for sales, support, or inquiries.
Achieve a seamless customer experience with minimal investment by streamlining complex business communications using a robust Click-to-Call solution.
Click to Call Service enhances cutomer satisfaction by providing timely customer support & retention
Wocom365 Click to Call Service Benefits
Easy Set-up and Activate
With a smart plug-and-play solution integrate our API to quickly install the calling widget on your website/mobile app
Enhance Caller Experience
Optimize caller experience via personalized regional language greetings, customized hold music, and skill-based agent routing
Call Tracking & Monitoring
All calls between agents and customers are tracked, recorded and monitored in real-time for quality testing and data analysis purposes
Elevate Sales Opportunities
Provides potential customers with a quick way to get answers, encouraging faster decision-making and higher conversion rates.
Efficient Call Routing
Directs calls to the appropriate department or agent, ensuring customers speak with the right person.
Multi-Channel Integration
Integrates with other communication channels, providing a cohesive customer interaction platform.
Wocom365 Click to Call Service Features
IVR Menu
Answer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customer.
Call Recording
Record incoming and outgoing calls in real-time to listen to them later and maintain quality standards
Call Routing
Call routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.
Data Collection
Captures valuable data on customer interactions, helping businesses analyze and improve their service strategies.
Cost-Effective
Reduces costs associated with traditional call centers by streamlining the calling process.
Enhanced Accessibility
Customers can reach out directly from the website or app without dialing a number, simplifying the contact process.
Top reasons why businesses choose WoCom365
Proven Quality and Scale
Our globally distributed direct-to-carrier network and intelligent routing guarantee optimal SMS delivery rates and minimal latency for your messages.
Enterprise Grade Platform
Designed for maximum availability and unrivaled reliability, backed by a 99.95% uptime SLA. With Privacy Shield and GDPR compliance, we ensure businesses rely on us for top-tier data privacy and security.
A Team That Truly Cares about Your Success
Benefit from our round-the-clock premium support and consultative customer success team, delivering tailored technical guidance and industry expertise precisely when you require it.
Lower Cost of Ownership
Start saving with discounted pricing right from the beginning, thanks to our straightforward usage-based pricing model where you only pay for what you use. Plus, unlock additional discounts as you scale up with committed usage.