Enhancing Real-time Customer Engagement with Virtual Numbers
Virtual numbers hold no physical phone line connections, making them ideal for businesses dealing with customers from multiple regions.
Call Routing
Call Forwarding
Call Recording
Wocom365 Virtual Numbers - Versatile & Convenient Communication Avenue
Equipped with functionalities such as call forwarding, voicemail, & call recording
Virtual Numbers
Virtual mobile numbers let you keep your business hours intact. They hold no physical phone line connections, making them ideal for businesses dealing with customers from multiple regions. Make virtual numbers your business’s single point of contact and save cost on additional hirings and infrastructure for call management.
Manage unique virtual numbers for different campaigns and manage them all from an easy-to-use dashboard. Assign IVR systems to virtual numbers for faster query resolution and solve more cases in lesser time.
Simplify Client Calling with WoCom365 Virtual Numbers
Wocom365 Virtual Number Solution Benefits
Higher Conversion Rate
Track every inbound and outbound call which are potential business opportunities and engage proactively to drive more conversion.
Identify Quality Leads
Easily classify and nurture all quality leads to reduce the churn rate and offer streamlined customer engagement.
Be Omnipresent
Forward all customer calls to agents mobile numbers, as well as landlines to manage business calls from anywhere.
Number Masking
Ensure customer privacy and zero lead leakage with number masking solution where customer and agent details are hidden during a live call.
Operational Efficiency
Route the customer calls to the specific agents based on their availability, caller’s history and location and never miss a lead.
Real-time Data Insights
Receive actionable data insights on call performance, with call logs to enhance customer engagement to gauge the performance of agents.
Wocom365 Virtual Number Solution Features
IVR
Answer every customer query with the IVR’s multi-level menu to establish immediate interaction with your customer.
Call Recording
Record inbound and outbound calls in real-time to listen to them later and maintain quality standards.
Call Routing
Call routing enables the available agents to answer the customer calls as the call routes to the free agents to reduce customer wait time.
Concurrent Calls
Respond to an unlimited number of concurrent inbound and outbound calls maximizing the agent’s efficiency.
International Numbers
Get virtual numbers for multiple countries to optimize your business operations globally.
Multi-lingual Support
Automated calling campaigns are customized on IVR for English, Hindi and regional custom messages.
Top reasons why businesses choose WoCom365
Proven Quality and Scale
Our globally distributed direct-to-carrier network and intelligent routing guarantee optimal SMS delivery rates and minimal latency for your messages.
Enterprise Grade Platform
Designed for maximum availability and unrivaled reliability, backed by a 99.95% uptime SLA. With Privacy Shield and GDPR compliance, we ensure businesses rely on us for top-tier data privacy and security.
A Team That Truly Cares about Your Success
Benefit from our round-the-clock premium support and consultative customer success team, delivering tailored technical guidance and industry expertise precisely when you require it.
Lower Cost of Ownership
Start saving with discounted pricing right from the beginning, thanks to our straightforward usage-based pricing model where you only pay for what you use. Plus, unlock additional discounts as you scale up with committed usage.